web11 Technologies · Nairobi, Kenya
Privacy Notice
This notice describes the information handled through the web11 public website and account portal. It is written to explain the current site behavior and should be reviewed against the company’s operational and legal requirements before launch.
Information you choose to provide
If you contact web11 through an enquiry form or email, you may provide your name, work email, business details and a description of a project. Use the information needed for a response and avoid sending passwords, payment credentials or sensitive personal information in a general enquiry.
If you create an account or use the client portal, account and service information is processed by the platform providers configured for the site. The business should keep its account details accurate and use a business-controlled email where possible. Access to client systems should be shared only through an agreed, secure method.
Why information is used
Contact details are used to respond to project or support enquiries and to discuss requested services. Account information is used to provide the account and portal functions requested by the user. We do not claim to sell personal data or use enquiry details for unrelated marketing based on this notice.
Information should be accessed only by people who need it to respond or deliver an agreed service. Third-party processors may handle data as part of email, hosting, analytics or account functionality. The exact providers and retention periods should be confirmed by Web11 Technologies and documented in its operational privacy records.
Optional analytics and browser storage
Google Analytics 4 is not activated until a valid measurement ID is supplied and a visitor accepts optional analytics. Visitors can reject analytics; the choice is stored in their browser so the site can respect it on later visits. If analytics is enabled, conversion events may include successful enquiries, account signups, phone clicks or WhatsApp clicks when those links are configured.
Search Console verification is a site ownership function and is not an advertising tracker. Do not enter credentials or verification secrets in a public support form. Review your browser settings if you want to clear locally stored analytics preferences.
Your choices and questions
You can choose whether to enable optional analytics through the consent prompt. You can also contact web11 to ask a question about information you have provided. For account information held by a third-party service, the company may need to verify your identity and use the relevant provider’s process to fulfill a request.
This notice should be reviewed by Web11 Technologies for local legal requirements, processor contracts, retention procedures and the company’s actual business practices. It is not legal advice. Contact hello@web11.co.ke with privacy questions or to request the current company privacy contact details.
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